Job Description

We are recruiting on behalf of our client for a dynamic, self-driven, and customer-oriented Sales Agent – Town Planning. This role combines front office operations with an active sales and client engagement function. The successful candidate will play a key role in driving the company’s business development efforts by identifying and engaging prospective clients, promoting town planning services, and ensuring seamless service delivery. If you have a background in planning, great interpersonal skills, and a passion for urban development, this is an excellent opportunity to make an impact in a growing organization.

Duties and Responsibilities

Key Responsibilities:
Sales and Business Development
• Identify and actively pursue new business opportunities with developers, landowners, architects, municipalities, and other key stakeholders.
• Research urban development trends, upcoming projects, and land-use needs to generate quality leads.
• Understand each client’s development vision and offer tailored town planning solutions that align with project goals.
• Prepare and deliver professional presentations and proposals showcasing the company’s planning services.
• Draft quotations and service agreements aligned with specific project scopes and client requirements.
• Meet and exceed monthly and quarterly sales targets, contributing to company growth.
Client Relationship Management
• Build and maintain long-term relationships with new and existing clients, ensuring repeat business and referrals.
• Maintain an accurate and up-to-date CRM system, recording all interactions, proposals, and sales activity.
• Act as a liaison between clients and internal technical teams, including planners, architects, and project managers.
• Gather and relay client feedback to help refine service offerings and enhance client satisfaction.
Front Office & Administrative Support
• Serve as the first point of contact for walk-in clients and inquiries, delivering professional and courteous service.
• Support reception and office duties including appointment scheduling, file management, and call handling.
• Maintain a neat and organized work environment and front office reception area.
Market Knowledge & Strategic Input
• Stay up-to-date with zoning regulations, land-use policies, local planning laws, and urban development frameworks in Zimbabwe.
• Monitor market trends and competitor activities to identify growth areas and refine sales strategies.
• Provide strategic input into product positioning, marketing activities, and business development initiatives.

Qualifications and Experience

• Bachelor’s degree in Town Planning, Urban Development, Architecture, Geography, or related field.
• Minimum of 1–2 years of experience in town planning, urban development, local government, or similar sectors.
• Sound understanding of Zimbabwean planning laws, zoning regulations, and land-use frameworks.
• Ability to interpret site plans, zoning maps, architectural drawings, and policy documents.
• Strong presentation, negotiation, and communication skills.
• Excellent administrative and organizational abilities.
• Proficiency in Microsoft Office Suite and experience with CRM tools or planning software is an added advantage.
• Valid driver’s license and willingness to travel for site visits and client engagements.

How to Apply

If you meet the above requirements and are enthusiastic about this opportunity, please submit your CV and cover letter to [email protected] by 06 June 2025.