Job Description
Job Description
Our organisation, a leading player in the financial services industry invites applications from suitably dedicated, driven and qualified persons to fill the position which has arisen.
SERVICE CENTRE MANAGER
(Mutare, Causeway, Chitungwiza and Esteem Bulawayo)
Reporting to the Regional Manager, the incumbent will be responsible for providing operational oversight and implementing strategies to manage risk, enforce compliance, and drive business growth and profitability, sales growth, customer satisfaction and service delivery.
Duties and Responsibilities
KEY RESULT AREAS
▪ Sales and business development
▪ Service delivery and overall customer experience management
▪ Credit management
▪ Ability to create a supportive, high-performance work culture
▪ Strategy, reporting and budgetary control
▪ Risk management, compliance and internal controls
Qualifications and Experience
QUALIFICATIONS, EXPERIENCE & SKILLS
▪ Business degree
▪ Full IOBZ Diploma
▪ At least 5 years’ retail banking experience
▪ High level of professionalism
How to Apply
REMUNERATION
The positions offer an attractive remuneration package commensurate with qualifications and experience.
Interested candidates should email their resume and cover letter to recruitment8418@gmail.com not later than 27 September 2026. Clearly indicate the position applied for and preferred Service Centre in the subject line.
Only shortlisted applicants will be contacted.