Job Description

The Senior Clinical Nurse will lead the clinical team in the delivery of clinical services, ensure maintenance of the highest standard of care for all patients, mentor nursing staff, and lead outreach activities. In addition to providing quality outpatient nursing care, this role will actively promote New Start Centre clinical services and foster a positive workplace culture. The ideal candidate will combine strong clinical expertise with excellent communication and social marketing skills.

Duties and Responsibilities

• Leads the delivery of high-quality, evidence-based general outpatient services in the clinic.
• Ensures compliance with clinic policies, professional standards, and regulatory requirements.
• Conducts comprehensive clinical history and examinations, draws up and follows through relevant investigations and management plans for emergency and routine outpatient cases seen in the clinic.
• Attends to medical emergency and supports the clinic doctor in the management and follow ups of complex cases.
• Ensures compliance with clinical protocols, infection control, and safety standards.
• Participates in clinical audits, case reviews, quality improvement initiatives, and risk management activities.
• Manages, reports and documents adverse events, near misses, and clinical incidents appropriately.
• Mentors, trains, and supervises clinical nursing staff and nurse aides.
• Fosters a positive, collaborative, and supportive work environment and promotes professional development.
• Monitors client flow and institutes necessary interventions.
• Attends to clients and resolves client complaints.
• Acts as a liaison between clinical nursing staff and clinic management.
• Monitors and improves staff morale, retention, and job satisfaction.
• Develops and implements innovative approaches to promote clinic services to the community and corporate clients.
• Collaborates with the marketing team to create promotional materials (e.g., brochures, social media content, newsletters).
• Represents the clinic at community events, health fairs, and corporate wellness days.
• Conducts health talks, workshops, and screenings to raise awareness and attract new patients.
• Gathers and analyses patient feedback to improve service offerings and patient experience.
• Assists in the development of clinic policies, procedures, and clinical guidelines.
• Manages inventory of medical and pharmaceutical supplies and generates replenishment requests to head office as required.
• Maintains an effective asset management system at the site.
• Ensures accurate and timely documentation of patient records and reports.
• Ensures completion and updating of all relevant program M&E tools including registers in line with MOHCC standards of care.
• Participates in on-site data analysis and conduct data de-duplication exercises as appropriate.
• Collaborates with the Evidence Team to generate site reports and reviews reports before they are submitted.
• Requests for and ensures effective utilization of organizational funds assigned to the clinic for service delivery.
• Ensures the site is in good repair and liaises with the Clinical Services Manager to ensure that any issues are attended timeously.
• Supports the Clinical Services Manager in operational planning, budgeting, and resource allocation.

Qualifications and Experience

• Bachelor’s degree in nursing or equivalent.
• Relevant post-basic qualification and experience in family planning, midwifery, or male circumcision is an added advantage.
• Valid registration with the Nurses Council of Zimbabwe and with valid practicing certificate.
• At least 5 years’ clinical nursing experience preferably in primary health care or private clinic setting, with at least 2 years in a senior or leadership role.
• Valid Basic Life Support (BLS) / ACLS certification (as applicable) is strongly preferred.
• Marketing qualification or experience is an added advantage.
• Proven experience in workplace engagement, team leadership, or staff development.
• Strong clinical and decision-making skills.
• Excellent communication, interpersonal, and presentation skills.
• Ability to engage and motivate teams.
• Creativity and initiative in service promotion.
• Proficiency in electronic health records (EHR) and basic digital health tools.
• Flexibility – to cover occasional overtime, weekend or on-call duties based on clinic needs.

How to Apply

In return, PSH offers competitive remuneration, commensurate with qualifications and experience. PSH is an equal opportunity employer and encourages applications from qualified individuals regardless of gender identity or expression, race, religion, national origin, or disability. All interested candidates are encouraged to follow the following steps when applying:

Step 1: Complete the Application for the position you wish to apply for under the 'Click to Apply' option below.

Step 2: Send your updated CVs to [email protected]

All Applications should be shared not later than October 26, 2025.

Please note that applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.

Click to Apply