Job Description
Job Description
Vacancy Notice
Applications are invited from suitably qualified candidates to fill the following post.
SAP BASIS ADMINISTRATOR (GRADE D2)
MAIN PURPOSE OF THE JOB
The SAP BASIS Support Officer will be responsible for managing, administering, and optimizing the performance of ZINARA’s SAP ERP system. The role ensures that SAP database systems are implemented in line with ICT strategies, data governance policies and best practices for system performance, reliability and security. The incumbent will also support system upgrades, patching, and overall SAP landscape management.
Duties and Responsibilities
KEY RESPONSIBILITIES
1. Administers and maintains SAP ERP systems to ensure high availability and optimal performance.
2. Ensures continuous availability of SAP ERP services across DEV, QAS, and PRD environments.
3. Implements performance monitoring, system configurations and design solutions.
4. Manages Sybase/HANA databases, including backup/recovery, high-speed transaction recovery and maintenance.
5. Coordinates SAP transports between environments and automates data backups with disaster recovery validation.
6. Configures ERP systems to synchronize with geographically dispersed Disaster Recovery sites.
7. Oversees data ingestion from external sources (partner databases, mobile tools) while maintaining security/integrity.
8. Troubleshoots data quality issues and oversees database structure implementation.
9. Defines user access rights, enforces security protocols, and documents access audits.
10. Responds to system challenges from the support team.
11. Provides proactive/reactive data management support and user training.
12. Enforces and audits database policies, procedures and standards to ensure data security/privacy.
13. Generates performance reports (user counts, system metrics) for compliance.
14. Documents policies using the software development lifecycle.
15. Creates technical documentation for software design/code.
16. Collaborates with departments on project feasibility.
17. Provides regular updates on project progress, timelines and risks.
Qualifications and Experience
QUALIFICATIONS AND EXPERIENCE
1. Minimum of 5 ‘O’ Levels including English and Mathematics.
2. At least 2 ‘A’ Levels or equivalent.
3. Degree in Computer Science, Information Systems, Electronic Engineering or a related ICT field.
4. Minimum of two (2) years’ experience in SAP BASIS support.
5. Membership of a recognized professional body (e.g., CISSP, PMI, CSZ) is an added advantage.
6. SAP BASIS certification or other professional certifications such as ITIL, COBIT or equivalent will be an added advantage.
How to Apply
APPLICATIONS
All applications are to be addressed to the Director Administration and Human Resources.
Qualified and experienced individuals should lodge their applications through the e-recruitment portal:
https://recruitment-portal.zzinara.net/
Alternatively, scan the QR code to access the portal.
Closing Date: 21 August 2026 (midnight).
IMPORTANT NOTICE
ZINARA does not charge fees for job placements. Beware of fraudulent individuals claiming to represent ZINARA and demanding payment.
Report any suspicious activities through the WhatsApp number:
0712 245 276
CONTACT CENTRE
* Calling Number: 0242 442711
* WhatsApp Chat: +263 712 245 276
* Email: contactcentre@zinara.co.zw
* Website: www.zinara.co.zw
* Follow ZINARA on its official social media pages.