Job Description
Job Description
Mutare Branch
Secondary Book Press (Pvt) Ltd is a leading independent publishing company supplying Heritage Based Curriculum
textbooks for primary and secondary schools in Zimbabwe.
Job Description
Secondary Book Press (Pvt) Ltd is inviting applications from suitably qualified personnel to fill in the post of an attachee
in Mutare
Duties and Responsibilities
Key Learning Areas:
1. Customer Engagement & Support:
2. Assist in welcoming customers, providing guidance, and ensuring a positive
experience.
3. Product Knowledge & Advisory: Help customers understand book offerings, promotions, and publishing services.
Sales & Telemarketing Assistance: Support calls to schools and other customers to solicit orders, cross-sell, and
upsell books.
4. Marketing & Promotions: Contribute to promotional activities, including digital marketing support, social media
updates, and campaign execution.
5. Sales Documentation & Administration: Assist in processing quotations, orders, delivery notes, receipts, and general
sales records.
6. Pricing Strategy & Transaction Handling: Assist in determining pricing structures and processing payments, including
cash, checks, and credit transactions.
7. Customer Queries & Relationship Management: Assist in responding to customer inquiries, building rapport, and
encouraging repeat purchases.
8. Stock Management & Reconciliation: Assist in order verifications, contacting stock takes, ensuring inventory
accuracy, allocation of samples, and office hygiene and cleanliness.
9. Market Research & Competitive Analysis: Conduct basic research to assess consumer preferences, market trends,
and new business opportunities.
10. Team Collaboration & Other Duties: Work alongside colleagues to support departmental goals, contribute to team
efforts, and perform other assigned tasks as required
Qualifications and Experience
Qualifications and Skills
1. Studying towards dDgree or Diploma in Marketing or Related
2. Excellent command of English (Verbal & written).
3. Good understanding of sales and marketing trends
4. Good customer service skills.
5. Detail oriented.
How to Apply
How to Apply
All interested and qualified candidates must email their application, current CVs, copies of educational or professional
qualifications to careers@secondarybookpress.co.zw on or before 4th of September of 2026.
**Clearly state the POSITION & CITY you are applying for in the Subject Line of your email and note that applications
with no positions not stated will not be considered** Only shortlisted candidates will be contacted.