Job Description
Job Description
Anantara Stanley & Livingstone Victoria Falls Hotel
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Duties and Responsibilities
responsible for leading safari activities, ensuring guest satisfaction.
Be available for all game drives and stand–by duties as directed.
· Follow all procedures for maintaining the overall operation of the guides and Safari department.
· Perform all guide function according to the standards of National Parks and Wildlife Management.
· Ensure all guest complaints are reported to your Head Guide.
· Ensure that you are dressed properly in full uniform and maintain high standard of personal hygiene when on duty.
· Ensure that assigned safari vehicle is clean and taken for weekly checks.
· Report any defects on operating equipment to Senior Guide.
· Live and work in a sustainable way that protects the environment.
· Follow approved company and property sustainability practices.
· To produce a consistent, high-quality product, providing a courteous, professional, efficient and flexible service consistent with the company’s polices and procedures, to maximize guest experiences.
· Perform other tasks and assist in other departments whenever reasonable and deemed necessary by Management.
· To maintain good working relationships with own colleagues and all other departments.
Qualifications and Experience
Relevant Qualifications