Job Description
Job Description
The National Biotechnology Authority is seeking a skilled and personable Receptionist to manage our front desk at its Head Office. The ideal candidate will have excellent communication and multitasking skills, a professional demeanour and the ability to handle a variety of administrative tasks. As the first point of contact for our clients and visitors, the incumbent will play a vital role in creating a positive first impression of the Authority. Qualified and competent individuals are encouraged to apply.
Duties and Responsibilities
• Welcoming and directing visitors, clients, or customers.
• Responding to incoming calls, taking messages and forwarding calls to relevant personnel.
• Receiving, sorting, and distributing mail and packages.
• Keeping accurate records of visitor logs and phone calls.
• Providing information, answering questions and resolving issues for clients or customers.
• Maintaining the reception area, ensuring it is clean, organized and presentable.
Qualifications and Experience
• Five Ordinary Level subject passes including English Language.
• Proven certification in secretarial studies, office administration, or related training.
• 1-2 years of experience as a receptionist in a busy office setup is an added advantage.
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software such as MS Outlook as well as call forwarding.
• Excellent written and verbal communication skills.
How to Apply
Interested applicants who fit the criteria listed above should submit their applications and a detailed Curriculum Vitae in PDF format to vacancies@nba.ac.zw not later than 3 September 2026, clearly labelled Receptionist in the subject line. The National Biotechnology Authority is an equal opportunity employer and commits to fair employment practices.