Job Description
Job Description
Applications are invited from suitably qualified persons to fill the following posts within the
Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.
PROJECT MANAGER – ICT – LEVEL 7 (2 POSTS)
Duties and Responsibilities
Key Responsibilities
▪ Lead and support enterprise ICT and digital transformation initiatives aligned to ZIMRA
strategic objectives and modern tax administration requirements.
▪ Lead the planning, execution, monitoring and closure of ICT projects and programmes.
▪ Develop and maintain key project management artefacts, project plans, budgets, risk
registers, issue logs and benefits realisation reports.
▪ Define project scope, validate functional and technical requirements and oversee
feasibility assessments.
▪ Manage stakeholder engagement, ensuring alignment between ICT initiatives and
business strategy.
▪ Monitor project budgets and expenditures, ensuring adherence to approved financial
allocations.
▪ Identify, assess and mitigate project risks; escalate enterprise-level risks where
required.
▪ Enforce quality assurance standards and ensure compliance with governance, audit and
regulatory requirements.
▪ Lead organisational change management initiatives to support the successful adoption
of new systems.
▪ Prepare executive-level reports for Project Boards, Steering Committees and ICT
leadership.
▪ Ensure projects contribute to digital transformation objectives, revenue enhancement,
operational efficiency and stakeholder satisfaction.
▪ Implement governance controls, operational standards, audit requirements and
compliance frameworks such as COBIT, ITIL, ISO/IEC 27001, NIST and ICT policy.
▪ Mentor graduate trainees, junior analysts and technical teams while promoting
knowledge sharing and continuous improvement.
Qualifications and Experience
Job Skills and Competencies
▪ Strong understanding of enterprise ICT governance, cybersecurity, digital
transformation and tax administration environments.
▪ Knowledge of enterprise governance frameworks including COBIT 2019, ITIL 4, ISO/IEC
27001, NIST CSF, GDPR and data protection legislation.
▪ Strong analytical, problem-solving, troubleshooting and operational risk management capability.
▪ Ability to work effectively in multidisciplinary, high-pressure and mission-critical environments.
▪ Excellent communication, stakeholder engagement, technical reporting and
presentation skills.
▪ Strong understanding of enterprise systems integration, operational resilience, audit
readiness and compliance management.
▪ Ability to manage priorities, support operational excellence and drive continuous
improvement initiatives.
Qualifications and Experience
▪ Bachelor’s Degree in Computer Science, Information Systems, Business Studies, or
related discipline
▪ Minimum 5+ years’ experience in ICT and business environments.
▪ At least 3 years leading enterprise-scale ICT projects.
▪ Demonstrated experience in stakeholder management, project governance and benefit
Realisation.
▪ PMP (Project Management Professional) or PRINCE2 Practitioner, Agile Certification
(e.g., PMI-ACP, Scrum Master) or any Project Management Certification
How to Apply
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 19 May 2026. All applications should be emailed to
ZimraRecruitment@zimra.co.zw with the position title clearly stated in the email subject
line, e.g. Head ICT Operations & Service Delivery – ICT Level 5. The applications should be
addressed to:
Director Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360
HARARE
Please note that only shortlisted applicants will be responded to and females are
encouraged to apply.