Job Description
Job Description
Reports to:
IT Manager
About the Role
Greenfuel is looking for a skilled Network & Cybersecurity Engineer to maintain a secure,
reliable and efficient technology environment by administering corporate networks, servers,
endpoints, cloud services and business applications; delivering responsive user support;
implementing and monitoring cybersecurity controls; and enabling the safe, practical
adoption of AI and automation tools. The role is operational and hands-on, with a clear focus
on reducing cyber risk, preventing downtime and improving service quality.
Duties and Responsibilities
1) Network Architecture & Operations
• Design, configure, and maintain enterprise LAN, WAN, WLAN, and hybrid-cloud
network environments (such as Microsoft Azure or AWS).
• Manage core routing and switching protocols (e.g., BGP, OSPF, TCP/IP, DNS,
DHCP) and VLAN segmentation.
• Monitor network availability, capacity, performance, and up time to minimize
disruptions.
2) Cybersecurity & Defense Implementation
• Maintain vulnerability and remediation registers; carry out routine access reviews,
configuration checks and technical risk assessments; report unresolved risks to
management.
• Enforce backup security, restore testing, disaster-recovery readiness and ransomware
resilience, including segregated or immutable backup approaches where feasible.
• Support cybersecurity policies, user awareness campaigns, supplier security reviews,
data protection requirements and audits; align practices with ISO/IEC 27001 and
NIST CSF where adopted.
• Maintain accurate evidence of security actions, incidents, exceptions and corrective
measures; coordinate penetration testing or specialist services where required.
• Deploy and manage security appliances including firewalls (e.g., Check Point,
Fortinet, Cisco, Sophos), VPNs, Intrusion Detection/Prevention Systems (IDS/IPS),
and Network Access Control (NAC).
• Implement Zero Trust architectures, Multi-Factor Authentication (MFA), and
endpoint protection (EDR/XDR).
• Monitor Security Information and Event Management (SIEM) tools to analyze log
data and detect suspicious network traffic.
3) Vulnerability Management & Incident Response
• Conduct regular vulnerability assessments, penetration testing, and security audits to
identify and patch system gaps.
• Lead incident response efforts, forensic investigations, and mitigation during active
cyberattacks, malware, ransomware, or phishing incidents.
• Develop and maintain Disaster Recovery (DR) and Business Continuity (BC) plans.
4) Compliance & Governance
• Enforce data privacy and security standards relevant to the organization's industry
(e.g. Data Protection Act,ISO 27001, GDPR, HIPAA, POPIA, or PCI-DSS).
• Write and update internal security policies, configuration baselines, and employee
awareness training materials.
5) End-user support and IT service delivery
• Provide first- and second-line support for desktops, laptops, printers, mobile devices,
collaboration tools and standard business applications.
• Log, prioritize, resolve and escalate requests and incidents against agreed service
targets; maintain clear user communication and a searchable knowledge base.
• Prepare and secure devices for onboarding/offboarding; handle software installation,
asset allocation, warranty coordination and user training.
Qualifications and Experience
Minimum Qualifications and Experience
• Diploma or degree in Information Technology, Computer Science, Cybersecurity,
Information Systems or a closely related discipline (or equivalent demonstrable
experience).
• Recommended minimum: 2–3 years of hands-on IT infrastructure, systems and user
support experience, including at least 1- 2 years of substantial cybersecurity
responsibilities.
• Proven ability to administer business networks, firewalls, Windows/Linux
environments, identity services, endpoint security and backup/recovery platforms.
• Practical experience responding to security incidents, investigating alerts, hardening
systems, applying patches and performing vulnerability remediation.
• Experience supporting business applications and users in a multi-department
organization; industrial/factory or multi-site experience is an advantage.
• Strong analytical, problem-solving and communication skills, with the ability to work
both independently and in a team.
Added Advantage
• Cloud security experience (Azure, AWS) or Microsoft 365 security.
• Data Protection Officer Qualification.
• Familiarity with industrial or operational technology (OT) environments.
• Advanced certifications in cybersecurity or networking.
How to Apply
Interested persons should submit on one document application letter clearly marked the position being applied for, together with detailed Curriculum Vitae and scanned certified copies of both academic and professional qualifications NOT LATER THAN 13 NOVEMBER 2026 to; tsitsi.nhataniso@greenfuel.co.zw