Job Description

The Logistics Sales and Operations Officer is responsible for driving sales growth while ensuring efficient day-to-day logistics operations. The role combines client acquisition and relationship management with operational coordination to ensure timely, cost-effective, and high-quality delivery of logistics services. The position works closely with drivers, fleet management, accounts, and clients to meet revenue targets and operational standards.

Duties and Responsibilities

Identify and pursue new business opportunities to grow logistics and transport revenue

Market the company’s logistics services to existing and prospective clients

Prepare and issue quotations, proposals, and service agreements

Negotiate rates, service terms, and contracts with clients

Maintain strong client relationships and ensure high levels of customer satisfaction

Monitor market trends, competitor pricing, and customer needs

Plan, coordinate, and oversee daily logistics and transport operations

Schedule deliveries, collections, and routes to ensure efficiency and timeliness

Liaise with drivers, warehouse staff, and fleet controllers to ensure smooth operations

Ensure goods are transported safely and in line with company procedures

Track shipments and provide timely updates to client

Supervise drivers and ensure adherence to routes, schedules, and company policies

Monitor vehicle usage, fuel consumption, and report any anomalies

Coordinate vehicle servicing, maintenance, and breakdown support

Ensure drivers comply with safety, traffic, and company regulations

Maintain accurate records of trips, deliveries, sales, and client accounts

Prepare operational and sales reports for management review

Coordinate with accounts on invoicing, billing, and collections

Handle customer queries, complaints, and operational issues promptly

Ensure compliance with company policies, contracts, and legal requirements

Enforce health, safety, and operational standards

Identify operational risks and recommend improvements

Support implementation of standard operating procedures (SOPs)

Qualifications and Experience

Diploma or Degree in Logistics, Supply Chain Management, Transport Management, Business Management, Marketing, or a related field

Additional certification in sales, logistics, or operations management is an advantage
Minimum of 2–5 years’ experience in logistics, transport, sales, or operations management

Proven experience in sales, customer relationship management, or business development within a logistics or transport environment

Hands-on experience in coordinating transport operations and fleet activities is an added advantage

Strong sales, negotiation, and customer service skills

Sound understanding of logistics, transport, and supply chain operations

Ability to plan routes, schedules, and deliveries efficiently

Good analytical and problem-solving skills

Strong communication and interpersonal skills

Ability to work under pressure and meet deadlines

Good report writing and record-keeping skills

Valid driver’s licence (clean class preferred)

Proficiency in Microsoft Office (Excel, Word, Outlook)

Knowledge of local transport regulations and compliance requirements

Willingness to work flexible hours when operational demands require
Driving licence is a must (Must drive a manual car)

How to Apply

Interested and suitably qualified candidates should submit their applications to [email protected]