Job Description

Reports To: HR Director.

Job Purpose:
To develop, implement, and manage strategies and policies that foster positive relationships between the organization and its employees, trade unions, and other stakeholders. The IR Manager ensures compliance with labor laws, resolves disputes, and promotes a harmonious working environment.

Duties and Responsibilities

Key Responsibilities:
1. Develop and implement industrial relations policies aligned with labor laws and organizational goals.
2. Ensure compliance with national labor legislation, collective agreements, and internal policies.
3. Act as the primary liaison between management and trade unions.
4. Lead collective bargaining negotiations and manage union agreements.
5. Handle grievances, disputes, and disciplinary procedures.
6. Mediate and resolve workplace conflicts and disputes in a fair and timely manner.
7. Conduct investigations and recommend appropriate actions.
8. Advise senior management on IR trends, risks, and strategies.
9. Provide guidance to line managers on handling employee relations issues.
10. Conduct training sessions on labor laws, grievance handling, and conflict resolution.
11. Promote open communication channels between employees and management.
12. Maintain accurate records of IR cases, negotiations, and agreements.
13. Prepare reports for senior leadership and external regulatory bodies.

Qualifications and Experience

Qualifications .
1. Bachelor’s degree in Human Resource Management, Industrial Relations, Law, or related field .
2. Professional certification in HR or Industrial Relations is an advantage.
3. Minimum 5–7 years of experience of working under the ministry of public service labour and social welfare.
4. Proven experience in union negotiations, conflict resolution, and labor law compliance.
Knowledge & Skills.
• In-depth knowledge of labor laws, employment legislation, and industrial relations practices.
• Strong negotiation, mediation, and conflict resolution skills.
• Excellent interpersonal and communication abilities.
• Ability to work under pressure and manage sensitive situations with discretion.
• Strong analytical and problem-solving skills.
• Good Computer literacy and proficiency in HRIS systems and Microsoft Office Suite.
Personal Attributes.
• High level of integrity and professionalism.
• Empathetic and fair-minded.
• Assertive yet diplomatic.
• Strong leadership and decision-making capabilities.
• Commitment to fostering a positive workplace culture.

How to Apply

How to apply
Interested and suitably qualified candidates should apply attaching on one document, a detailed CV and proof of all qualifications and certification where necessary to email: [email protected] on or not later than 10 November 2025.