Job Description

Zimbabwe Ezekiel Guti University (ZEGU) is inviting suitably qualified
personnel to fill in the following post:

Duties and Responsibilities

 Monitor network performance and ensure system availability, reliability, and
security.
 Perform routine network maintenance and upgrades.
 Provide first-line support for network connectivity issues.
 Troubleshoot LAN, WLAN, and WAN problems promptly to minimize
downtime.
 Assist staff and students with network-related technical issues.
 Implement and enforce network security measures (antivirus, firewalls, VPN,
access controls).
 Monitor for unauthorized access, network intrusions, and resolve
vulnerabilities.
 Ensure compliance with institutional ICT policies and national data protection
laws.
 Maintain accurate network diagrams, configurations, and documentation.
 Prepare and submit network status and incident reports to ICT management.
 Keep an updated inventory of network equipment.
 Work with the ICT team to support new projects and technology rollouts.
 Train end-users on basic connectivity and safe network usage practices.
 Liaise with service providers for escalated support and infrastructure
improvements.

Qualifications and Experience

The candidate should possess the following key competencies
 BSc in Computer Science or equivalent from recognized institutions.
 Professional qualification in Networking.
 Knowledge of Sophos XG firewall.
 Applicant should have at least two years’ experience in the field of Networking

ICT TECHNICIAN (1 post)

Job Description

Duties and Responsibilities

Qualifications and Experience