Job Description
Job Description
Childline Zimbabwe
WE ARE LOOKING FOR VOLUNTEERS
Helpline Volunteers
Volunteer | Harare & Bulawayo | 116 National Child Helpline & Lifeline
Your Role
Answer calls to the 116 National Child Helpline & Lifeline in a professional, respectful, patient and child-friendly way.
Duties and Responsibilities
Job Related
Qualifications and Experience
What We Need
* Minimum 5 O’ Levels including English.
* A qualification and significant experience in counselling and working with children and families.
* Knowledge of child protection, child development, child rights and mental health.
* Speak at least 2 national languages of Zimbabwe.
* Calm and composed in stressful, emotional situations.
* Great listening skills and the ability to show empathy over the phone.
* Able to take at least 10 shifts in a month.
* Computer literacy.
How to Apply
Passionate about protecting children?
We would love to hear from you.
How to Apply
Email your CV and certified copies of your academic and professional qualifications to:
recruitment@childline.org.zw
Application Deadline: 26 October 2026