Job Description
Job Description
FIRST MUTUAL FUNERAL SERVICES
VACANCY NOTICE
FUNERAL CONSULTANTS
Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Funeral Services.
The Job
Reporting to the Branch Supervisor, the successful candidate will be responsible for the following:
Duties and Responsibilities
* Providing funeral consultation services and supporting bereaved families throughout the funeral process.
* Preparing funeral service quotations and negotiating service packages with clients.
* Coordinating burials, repatriations, expatriations and cremations.
* Liaising with suppliers and recommending appropriate funeral products to clients.
* Assisting families in developing funeral programmes and ensuring smooth funeral proceedings.
* Managing receipting, banking, vehicle allocation and other branch control procedures.
* Managing the showroom and ensuring adequate stocking of all casket ranges.
* Monitoring customer satisfaction and conducting follow-ups on prospective clients.
* Supervising undertakers and morticians to ensure efficient service delivery and compliance with health and safety standards.
* Safeguarding clients’ personal effects and maintaining accurate records.
Qualifications and Experience
The Person
The ideal candidate must possess the following:
* Diploma in Insurance, Business Administration or equivalent qualification.
* 5 Ordinary Level passes.
* A minimum of five (5) years’ relevant experience.
* Valid Class 4 Driver’s Licence.
* Proficiency in Microsoft Office applications.
* Strong communication, customer service, interpersonal and negotiation skills.
How to Apply
APPLICATIONS
Candidates meeting the above criteria should apply using this link:
https://forms.cloud.microsoft/r/Xf7BtiV11e
Alternatively, scan the QR code provided in the advert.
Closing Date: 26 August 2026
N.B: Clearly label the position you are applying for in the subject line.
First Mutual Holdings Limited is an equal opportunity employer which does not discriminate on the basis of race, colour, religion, sex, gender, national origin, age and disability status. The Group encourages applications from competent people of different demographic groupings. We foster a work environment that is inclusive and diverse where every idea and perspective is valued.