Job Description
Job Description
Kwikbucks Investments is seeking a highly organised, detail-oriented and trustworthy Clerk to join its team in Harare. The successful candidate will provide clerical and administrative support to the company's microfinance operations, ensuring accurate processing of loan applications, maintenance of client records,
verification of client information and proper management of loan-related documentation. The ideal candidate must be computer literate, numerically competent, professional in handling client information and capable of
working efficiently in a fast-paced microfinance environment. Experience in microfinance or financial services
will be an added advantage.
Duties and Responsibilities
KEY DUTIES AND RESPONSIBILITIES
1. Loan Application Processing
• Receive, check and process loan applications to ensure all required information and supporting documents are submitted.
• Capture client details and loan application information accurately into relevant systems and databases.
• Review applications for completeness, consistency and compliance with internal procedures.
• Identify missing information, discrepancies or irregularities and refer them to the relevant supervisor.
• Maintain organised records of applications received, processed, pending and approved.
2. Client Verification and Communication
• Make verification calls to confirm that clients submitted loan applications and that information provided is accurate.
• Verify relevant client details in accordance with established company procedures.
• Contact clients to obtain missing information or clarify discrepancies in applications.
• Record verification calls, outcomes and follow-up actions accurately.
• Communicate professionally while safeguarding clients' personal and financial information.
3. Data Capturing and Records Management
• Capture and update client information, loan details and transaction records accurately.
• Maintain orderly electronic and physical client files.
• Ensure documents are properly filed, securely stored and readily available when required.
• Update client databases and internal records to maintain data accuracy and completeness.
• Protect confidential client information and follow company data-handling procedures.
4. Loan and Payment Records
• Maintain accurate records of loan disbursements, repayments, outstanding balances and related transactions.
• Assist in updating loan schedules, repayment records and client account information.
• Check payment information against supporting documents and report discrepancies.
• Assist in reconciling payment records and identifying missing or incorrectly captured transactions.
• Support the preparation and maintenance of loan-related documentation and schedules.
5. Reporting and Administrative Support
• Prepare routine reports on loan applications, verification outcomes, loan processing and repayment records.
• Compile daily, weekly and monthly operational reports as required by management.
• Perform general office duties, including printing, scanning, photocopying, filing and document preparation.
• Maintain registers, logs and administrative records.
• Provide clerical support to the loans, accounts and operations teams and perform other relevant duties assigned by the supervisor.
Qualifications and Experience
QUALIFICATIONS AND EXPERIENCE
• A minimum of five (5) O Level passes, including English Language and Mathematics.
• A Diploma in Accounting, Banking and Finance, Microfinance, Business Administration or a related field will be an added advantage.
• Proficiency in Microsoft Excel, Word and other relevant computer applications.
• Good data-entry, record-keeping and numerical skills.
• Strong attention to detail and ability to identify errors or inconsistencies.
• Excellent communication skills and professional telephone etiquette.
Kwikbucks Investments | Clerk Vacancy
• High levels of integrity, professionalism and confidentiality.
• Ability to work under pressure, meet deadlines and manage multiple tasks effectively.
• Previous experience in microfinance, lending, loan administration or financial services will be a distinct
advantage.
KEY COMPETENCIES
Accuracy and attention to detail
• Client verification and communication
• Strong organisational and administrative skills
• Numerical accuracy and basic financial record-keeping
• Confidentiality and integrity
•Computer literacy, particularly Microsoft Excel
• Teamwork, accountability and time management
• Ability to follow procedures and maintain accurate records.
How to Apply
HOW TO APPLY
Interested and suitably qualified candidates should submit an application, an updated Curriculum Vitae
(CV), and copies of relevant academic and professional certificates to info@kwikbucks.co.zw. Please use
“Clerk – Harare” as the subject line of your email.
Application Deadline: 19 October 2026
Only shortlisted candidates will be contacted.