Job Description
Job Description
Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.
Duties and Responsibilities
Key Responsibilities
▪ Administer and monitor identity and access controls; enforce authentication standards; validate privileged account usage; escalate anomalies.
▪ Classify, prioritise and resolve access-related incidents; document access violations; conduct trend analysis to identify recurring issues.
▪ Maintain access control documentation, evidence trails and compliance artefacts in line with ICT Policy and regulatory standards.
▪ Identify systemic access risks (e.g., segregation of duties conflicts, excessive privileges); escalate unresolved threats to the Information Assets Security Manager; recommend mitigation measures.
▪ Maintain inventories of user accounts, roles and entitlements; validate provisioning schedules; ensure secure configurations across systems.
▪ Apply access control standards; follow escalation protocols; embed continuous improvement practices into access management cycles.
▪ Manage identity and access lifecycle processes onboarding, role changes, transfers, offboarding and privilege escalations for employees, contractors and third-party accounts.
▪ Manage privileged accounts and sessions by enforcing session monitoring, just-in-time (JIT) access, multi-factor authentication (MFA), password vaulting and secure credential rotation.
▪ Coordinate and execute periodic access reviews with application owners and business stakeholders; track remediation of orphaned accounts and excessive permissions.
Qualifications and Experience
Job Skills and Competencies
▪ Proficiency in IAM tools (e.g., CyberArk, Azure AD, Okta, SailPoint).
▪ Strong knowledge of authentication protocols (LDAP, Kerberos, SAML, OAuth, OpenID Connect).
▪ Experience with privileged access management and role-based access control (RBAC).
▪ Competence in maintaining account inventories, entitlement reviews and segregation of duties validation.
▪ Understanding of directory services, single sign-on (SSO) and multi-factor authentication (MFA).
Qualifications and Experience
Bachelor’s Degree in ICT, Computer Science, Information Systems, Cybersecurity, or equivalent discipline.
At least 3 years of experience in identity and access management, authentication systems, or cybersecurity operations.
At least one professional certification in cybersecurity or Identity and Access Administration or related certification
▪ Exposure to access provisioning tools, privileged account management and incident escalation.
How to Apply
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 19 May 2026. All applications should be emailed to ZimraRecruitment@zimra.co.zw with the position title clearly stated in the email subject line, e.g. Head ICT Operations & Service Delivery – ICT Level 5. The applications should be
addressed to:
Director Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360
HARARE
Please note that only shortlisted applicants will be responded to and females are encouraged to apply.